Solutions
Manage the process and you manage the business. We offer general use cases, a manufacturing suite built on WitBPM and WitAI, and industry-specific solutions. Each one states plainly what the AI does and what it does not.
Start where it is mandatory, frequent and tied to money
This is the most reliable adoption order we know. Put the processes people touch daily and that affect them personally on the system first, and the change management takes care of itself.
Expense claims
- Invoice recognition, duplicate and authenticity checks
- Budget commitment and automatic routing above limits
- Travel standards matched by grade and city
AI Surfaces the applicable policy clause and flags sequential invoices, unusual frequency and deviation from the departmental average.
Purchase requests and orders
- Requisition, quotation, supplier confirmation, order, receipt and payment in one line
- Central purchasing with tiered approval
- Two-way synchronisation of orders and master data with ERP
AI Recomputes a price baseline and its deviation, cross-checks comparable quotations, and recommends a review.
Contract management
- Initiation, pre-review, execution, variation and archiving
- Receipt and payment tracking with reconciliation
- Electronic archive with expiry reminders
AI Compares clauses against your template and flags hidden risk and tax-inclusive discrepancies.
Budget control
- Preparation, release, commitment, adjustment and execution analysis
- Available balance validated live at each step
- Multi-dimensional dashboards
AI Explains variance and suggests adjustments consistent with historical definitions.
HR and performance
- Onboarding to offboarding, leave, overtime, travel booking
- Review cycles started automatically
- Multi-organisation routing and delegation
AI Summarises appraisal material and checks the review process against policy.
IT and admin services
- Resource requests, asset issue, supplies, meetings and vehicles
- Standard service catalogue and SLA reminders
- Duty rosters, records and asset registers
AI Classifies tickets, recommends a handler and surfaces similar past tickets.
Manufacturing systems
Built on WitBPM and WitAI. These are not five separate products: they share one process engine, one form and permission model and one agent foundation, so they interoperate by construction and can be adopted one at a time.
SRM Supplier relationship management
The supplier lifecycle: onboarding and qualification, grading and performance review, sourcing and quotation, purchase orders and reconciliation, annual review and exit.
- Onboarding and qualification records
- Sourcing, quotation and award
- Orders, receipt and reconciliation
- Performance rating and grading
AI Extracts qualification and quotation documents; recomputes a cost pass-through baseline and flags deviations; compares contract clauses against your template.
CPQ Configure, price, quote
Selection, pricing and quotation for configurable products: configuration rule validation, cost and margin calculation, tiered discount approval, quotation and contract generation.
- Configuration and rule validation
- Cost and margin calculation
- Tiered discount approval
- Quotation and contract generation
AI Extracts requirements from an enquiry and matches feasible configurations; flags unusual discounts with evidence, while the arithmetic stays deterministic.
QMS Quality management
Incoming, in-process and finished-goods quality: inspection plans and judgements, non-conforming material handling, corrective and preventive action, quality events and traceability, documentation and audit.
- Inspection plans and rules
- Non-conformance and concession
- 8D / CAPA actions
- Traceability and audit
AI Structures inspection reports; checks the completeness of corrective actions against your quality manual; groups similar historical defects and suggests root-cause leads.
MES Manufacturing execution
Shop-floor execution: work order dispatch and reporting, routings and work instructions, equipment and tooling, material readiness and WIP traceability, exception escalation.
- Dispatch and production reporting
- Routings and work instructions
- Equipment, tooling and checks
- WIP traceability and exceptions
AI Classifies shop-floor exceptions and recommends a response; turns process documents and past resolutions into searchable knowledge; analyses downtime and scrap deviation.
OMS Order management
Order fulfilment from intake to delivery: entry and validation, availability and scheduling, changes and insertions, shipment and invoicing, delivery tracking and complaints.
- Order intake and validation
- Availability and scheduling
- Changes, insertions and rescheduling
- Shipment, invoicing and tracking
AI Extracts key terms from customer orders and checks them against agreed pricing; warns about delivery risk early and proposes a revised date for a person to confirm.
Why build on a platform instead of buying five products
One organisation and permission model, one engine, one set of form and reporting tools means approval chains run continuously across systems. Downgrade a supplier in SRM and order fulfilment in OMS and incoming inspection in QMS can tighten with it, without another integration project.
How this relates to ERP, PLM and WMS
We do not replace systems of record. Every data object has one authoritative owner, and we synchronise two-way through the unified tool gateway, additively and non-invasively, so upgrades remain reversible.
WitWatt: PV and storage data aggregation and intelligent O&M
Built for third-party operations providers in solar and storage. It consolidates plant data scattered across different vendor clouds into one consistent set of figures, then connects it to work orders and AI diagnosis, closing the loop from data to field service.
Cross-brand, cross-platform ingestion
Huawei FusionSolar, Sungrow iSolarCloud, GoodWe, Solis, Growatt, Chint, Hoymiles, Hopewind and other major clouds. Official and northbound APIs are used wherever they exist; browser-based collection covers the platforms that publish none.
One set of figures
Daily, monthly, annual and lifetime yield, current power, equivalent full-load hours and storage charge/discharge, all normalised to kWh, kW and kWp at the point of ingestion. Differences in units, time zones and settlement days never reach downstream systems.
Observable collection health
Writes are idempotent per plant and date, so re-collection updates rather than duplicates. A sudden drop in plant count, globally or per account, raises an alert, so jobs cannot run green while the reports quietly drift.
Fault alarm aggregation
Inverter and platform-side alarms are pulled from each cloud, normalised to a common severity and status model, de-duplicated by the vendor alarm id, and pushed to WeCom, DingTalk or Feishu.
Closed-loop O&M (WitBPM)
Alarm to work order, dispatch, on-site, repair, re-inspection, acceptance and settlement, with every step recorded and replayable.
AI diagnosis (WitAI)
Attribution of yield deviation, peer comparison across similar plants, and automatic report drafting. Every conclusion carries its evidence chain and confidence, and is confirmed by a person.
WitWatt is deployed as a separate industry platform, sharing its lineage with the WitBPM process engine and the WitAI agent foundation. It runs alongside existing EMS, SCADA or ticketing systems.
Industry-specific processes
The platform itself is industry-agnostic: any organisation with approvals, collaboration and an audit requirement can use it. The industries below are simply where we have done the work.
Manufacturing
Automotive components, photovoltaics, equipment and consumer goods. Either management processes alone (purchase requests and orders, material requests, engineering change, budget and expense) or the full SRM, CPQ, QMS, MES and OMS suite above, synchronised two-way with your existing ERP, PLM and WMS.
Typical processes
- Engineering change (ECR/ECN)
- Procurement and materials
- Non-conformance and quality events
- Budget and expense control
Pharma and medical
Non-manufacturing pharmaceutical and medical device businesses: expense claims, distributor management, returns, physician records and scientific activities, training plans. AI checks activity requests against policy and structures distributor qualification documents.
Typical processes
- Distributor onboarding
- Scientific activity compliance
- Returns and recall
- Training and credentials
Energy and petrochemical
Operations and cost processes for oilfield, refining and renewables: scheme preparation and approval, construction and acceptance, material and cost settlement, benefit evaluation and archiving, all tracked on one platform. Digitised operational history then becomes a knowledge base the AI can search and compare against.
Typical processes
- Scheme preparation and approval
- Well operation management
- Acceptance and settlement
- Progress and closure review
Consumer goods and retail
Expense and marketing budget control for multinational groups: marketing spend approval, trade expense claims, direct payment advances, special discount requests, purchase requests and master data. Multi-country, multi-currency, multi-organisation approval, with AI flagging budget deviation and policy clauses.
Typical processes
- Marketing spend and budget
- Trade expense claims
- Customer discount approval
- Master data changes
Financial services
Internal operations for insurers and financial institutions: expense and procurement, compliance approval, document archiving and audit trail. End-to-end logging and append-only business data meet the replay requirements of audit and regulatory enquiry.
Typical processes
- Compliance and delegation of authority
- Procurement and expense
- Document archive and retrieval
- Audit replay
Telecommunications
Internal management processes for regional operators: procurement, expense, engineering and ticket workflows, with multi-level organisational approval and high concurrency. AI classifies tickets and recommends handlers.
Typical processes
- Multi-level approval
- Engineering and tickets
- Expense and procurement
- High-concurrency deployment
Architecture and engineering
The operational gap that specialist design software leaves: project initiation, contracts, HR, technical review, finance and executive office processes across every function.
Typical processes
- Project initiation and contracts
- Technical review and drawing circulation
- HR and expense
- Executive office documents
Advertising and media
Agencies run on projects: quotations, requisitions, sales and purchase contracts, supplementary agreements, invoices and payment documents all linked by project number, so profitability is calculated in real time.
Typical processes
- Project contract management
- Receipts, payments and margin
- Planning and production
- Supplier settlement
Four steps to get a process running
Inventory and prioritise
Map existing processes, policies and documents; rank them by mandatory, frequent and money-related; agree the first wave.
Configure and integrate
Build with the process and form designers, connect identity and business systems, configure agents from shipped capabilities without writing business code.
Sandbox and pilot
Blind-test recommendation quality on real samples, set the authorisation level for each judgement, and roll out in stages rather than all at once.
Operate and evolve
Publish acceptance and post-hoc accuracy monthly; widen or tighten authorisation on the data; re-parse policies when they change.
Delivery and commercial questions
How do I request a demo, and how quickly do you reply?
Use the form on the contact page, email sales@witbpm.cn, or call 021-54890228. We reply within one working day. The demo is built around one of your own real processes.
How long does it take to validate an AI scenario?
A single-scenario proof of concept usually takes four to six weeks: offline validation on anonymised samples first, then a blind test on real samples, then agreement on the authorisation level for each judgement.
Which processes should we start with?
Start with processes that are mandatory, frequent and tied to money: expense claims, purchase requests, contract approval. They are used daily and affect people personally, which is what makes the change stick. Expand in stages from there.
Do you have a full suite of business systems as well as the platform?
Yes. Built on WitBPM and WitAI we offer SRM (supplier relationship management), CPQ (configure, price, quote), QMS (quality management), MES (manufacturing execution) and OMS (order management). They share one process engine, one organisation and permission model and one agent foundation, so they can be combined freely or adopted one at a time.
Do you have a ready-made platform for the solar industry?
Yes. WitWatt is a PV and storage data aggregation and intelligent O&M platform built on WitBPM and WitAI, for third-party operations providers. It ingests across vendor clouds including Huawei FusionSolar, Sungrow iSolarCloud, GoodWe, Solis and Growatt, normalises the data, then feeds work orders and AI diagnosis.
Do you support domestic (Xinchuang) software and hardware stacks?
Compatibility with domestic operating systems, databases and middleware is verified per project and documented in a compatibility report. Please confirm the specific list with us.
Have a specific process in mind?
Send us a sample document and the relevant policy. You will get a feasibility view and a recommendation within two working days.